What our Customers say...
Mold Remediation Testimonials
Megan Kennedy was really kind and helpful in communicating the status of a recent mold remediation project. She went above and beyond by reading the details of the protocol document and scheduling the clearance phase of the project for an out of town consultant.
Great Job and Successful project!!!
Very professional on the phone and in person. They clearly explain what they are doing and what they are charging you, daily if needed. Dave and Megan are always polite and friendly, and took time to answer all of my questions. It is easy to see how this company got it's name: true service professionals. Thank you.
Theresa was most concerned with who would be coming to her home because she had a dog that would be nice to nice people. When Theresa was asked to comment on her experience with SERVPRO West Austin/Lakeway she wrote, “Glen was great and very informative at all times. Did very good with the dog in the house.”
"Great team and customer service. Glenn was particularly great about making sure we knew exactly what was happening/process and why. Crew was timely, knowledgeable – will definitely recommend and would use in the future if needed!”
"Glenn kept me informed the whole time. He was very professional. I would highly recommend this company in the future."
When asked to rate us on how confident in the knowledge and professionalism of the SERVPRO Franchise’s on-site personnel who performed the services at her home she rated us a 10 out of 10. Her direct quote, “High recommendations for Glenn and Dave.”